"I'VE BEEN BILLED 3 TIMES NOW BUT I HAVE ONLY RECEIVED 1 BOX SO FAR?"

All boxes (with the exception of the welcome box) are billed 1 month in advance. If you have been billed 3 times but you have only received your "Welcome Box" so far, your second box is likely on rout and your 3rd box will ship next month, between the 15th - 20th of the month.